How to Fax on HP Officejet Pro 6978 Printer?

  • Make sure the printer is powered up before starting sending a fax.
  • Link your machine and HP printer to the same network.
  • Place the document on the scanner glass or Automatic Document Feeder (ADF) which is about to be faxed.
  • Select the option Fax, and click OK.
  • Now press the Start button at the printer’s front screen.
  • A confirmation printout is printed on the HP Officejet Pro 6978 Printer.
  • The fax status can be checked in the printout.

HP Officejet Pro 6978 Troubleshooting fax

  • In case of consistency problems such as horizontal or vertical lines, bands or poor resolution, the faxes sent or received do. Follow the instructions below to fix the problem.
  • Start washing the scanner components with clean, lint-free tissue.

Cannot send or receive faxes

  • Seek printing a fax test report for printer, telephone line connection or fax settings.
  • Redesign the number and make sending settings changes.
  • Reduce fax pace.
  • Turn Error Correction Mode off.
  • Test the method of dialing.
  • Ensure the scanner bar functionality.
  • Restore original fax settings and run the fax setup wizard.

Calls are interrupted by fax tones

  • Change the rings to respond to a higher number of rings than your answering machine. Allow Auto Response
  • Often use your 123.hp.com or ojpro 6978 printer with the two-wire phone line.

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